There are useful some tools that are provided by Symantec for help with finding those hard to detect threats.ġ. If that fails to detect and remove the threats, One you have the new defs, boot into safe mode and running a Disk Cleanup (right-click the C drive, Properties, Disk Cleanup) - that will delete all the files that are in these temporary locations, as well as IE's temporary files, etc. If using any other AV, make sure you have the latest definitions as well. If you are using SEP or SAV, I would start with downloading the latest Rapid Release definitions. Sounds like a fake AV product has infected your system.
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